Technical Support

Product & File Issues

• Why is PAIR slow or not loading? →
• Why will a training video not play? →
• What should I do if an assignment file or video will not upload? →
• How can I export Copilot content as a PDF or CSV? →
• Why can’t I upload a file when testing a Copilot agent? →

Account & Sign-in Issues

• Microsoft single sign-on is not working. What should I check? →
• Why does my invitation or activation link not work? →