PAIR invitations can no longer be accepted after they expire, are revoked or have already been used. The invitation must also be opened using the email address that received it.
What to try
- Open the most recent PAIR invitation in your inbox.
- Make sure the complete link opens and that you are using the invited email address.
- If you have already set a password, try signing in to the PAIR website from the invitation.
- If the page says the invitation has expired, was revoked, was already accepted or cannot be found, request a replacement.
Do not forward your personal invitation link or create a second account.
If you still cannot join, contact PAIR Support with your organisation name, invited email address and the exact message shown. Never include your password.