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How can I reduce inaccurate or invented AI answers?

Treat an AI-generated answer as a draft, especially when it contains important facts, figures or decisions.

Improve and check the answer

  1. Provide current, authoritative source material.
  2. Tell the AI tool which sources it should use.
  3. Ask for evidence or citations for important claims.
  4. Ask it to identify anything it could not verify and state its assumptions.
  5. Check names, dates, figures, quotations and links against the original source.
  6. Apply your organisation’s review and approval process before sharing or acting on the answer.

Do not rely on an AI answer alone for legal, financial, medical, security or other high-impact decisions. An AI tool can help review its own response, but it cannot certify that the response is correct.

Read Microsoft’s guidance on validating AI output.

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